Medical Declaration and Consent Form
Each participant is required to submit a Medical Declaration and Consent form prior to the activity.
Terms and Conditions
Our Terms and Conditions are available on our website. You agree to make sure that all persons on the booking are aware of and have accepted these Terms and Conditions when you enquire or make a booking.
Kit
Suggestions for appropriate Kit List. Most items you will find in your wardrobe or you can borrow from friends. Please do check your own kit prior to arrival as you may have additional items you wish to bring.
On our climbing sessions we supply all technical and safety equipment. You may have your own equipment, you are free to use this so long as it meets our safety standards.
Food and Drink
You will need to bring food and drink for the day.
Meeting Points
We understand that travel and parking can take an effect on your meeting point and arrival time. If you are running late please inform your leader as soon as possible.
We kindly as that you use the Google Drop pin provided to you and not the postcode. Postcodes in Wales are an area code and will not always take you to the exact location.
Just to remind you that the Snowdonia National Park is low on signal and 4G so kindly pre-plan your route to your meeting point and allocate enough time for arrival.
Late Arrivals
All participants must arrive at the designated meeting point at least 10 minutes prior to their experience commencement time. Failure to arrive at or before the scheduled time will not entitle you to a refund or any extended time on your experience. Your experience will finish as previously scheduled at the time of booking.
Weather
You are in safe hands. We are qualified to safely guide you off the mountain if the weather turns.
We may send you a weather update the day before your adventure to be sure you are full prepared for the conditions ahead.
If for any reason the weather does take a turn for the worse, we may need to alter your planned route or reschedule your date and time. You will be notified as soon as possible.
Gift Voucher
The voucher can be exchanged for any of Snowdon Hikes experience days.
This digital voucher will be sent to your inbox for you to print out at your leisure within 3 days of purchase.
Vouchers can be redeemed by contacting snowdonhikes@gmail.com with your unique voucher code.
Payments and Booking
To confirm an experience, full payment is required. When you make a full payment your booking will be taken as confirmed and a binding contract between you an us will come in to existence. A booking confirmation will be sent in the form of email / text message to the person names on the booking.
You may pay monies due using the following methods:
If we change your booking
Whilst every attempt is made to ensure that your bookings is run, we will notify you of any cancellation as soon a possible where we believe there are reasonable grounds that cancellation is necessary due to dangerous and / or unsuitable conditions for the activity. In the unlikely event that we have to cancel your course, you will be offered either a full refund or another date. We will not be liable for any travel or accommodation related expenses.
If you change your booking
Before 28 days of your experience date if you wish to change any part of your booking an admin fee of £50 is payable for this change to to take place.
Within 28 days of your experience date: Your payment will go towards our cancellation fees and no refund will be offered.
If you cancel your booking
If you want to cancel your booking you must inform us in writing as soon as possible. Your notice of cancellation will take effect when it is received. As we incur costs from the time of your confirmed booking, no refund will be offered.
Insurance and loss: We have full Public Liability Insurance and whilst every effort will be taken to ensure participants safety on the day, it must be understood that our activities always contain an element of risk that is beyond our control.
We would advise you to take out your own Personal Accident / Cancellation Insurance. If you already have insurance, check that it covers you for the activity that you are undertaking.
We do not include any personal accident, cancellation, third party liability or personal insurance. We will accept no responsibility whatsoever in respect of loss or damage to personal property.